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File #: 1117-16    Version: 1 Name: LexCall NTT GSA and SOW
Type: Resolution Status: Approved
File created: 9/30/2016 In control: Urban County Council
On agenda: 10/13/2016 Final action: 10/13/2016
Enactment date: 10/13/2016 Enactment #: R-626-2016
Title: A Resolution authorizing and directing the Mayor, on behalf of the Urban County Government, to execute a General Services Agreement and Statement of Work (awarded pursuant to RFP No. 59-2015) with NTT Data, Inc., for configuration and deployment of a cloud-based LexCall Citizen Request Management (CRM) System, at a cost not to exceed $810,716.72. [Div. of Government Communications/LexCall, Tatum]
Attachments: 1. (1) LexCall CRM SOW memo, 2. (2) NTT - Lexcall GSA, 3. (3) NTT - Lexcall SOW, 4. 00550529.pdf, 5. RESOLUTION - 626-2016.pdf, 6. 259-2016 - CONTRACT.pdf
Title
A Resolution authorizing and directing the Mayor, on behalf of the Urban County Government, to execute a General Services Agreement and Statement of Work (awarded pursuant to RFP No. 59-2015) with NTT Data, Inc., for configuration and deployment of a cloud-based LexCall Citizen Request Management (CRM) System, at a cost not to exceed $810,716.72. [Div. of Government Communications/LexCall, Tatum]
Summary
Authorization to execute a general services Agreement and statement of work between LexCall and NTT data, in order to implement a next generation 311 citizen request management system (CRM). The cost for this Fiscal Year is $810,716.72. Funds are Budgeted. (L1117-16) (Tatum/Hamilton)
Budgetary Implications: Yes
Advance Document Review: Law - Andrea Brown
Fully Budgeted: Yes
Account Number: 1115-160302-0001-96202 $583,716.04
2607-160302-0001-96202 $170,250.51
4002-160302-0001-96202 $48,643.00
4051-160302-0001-96202 $8,107.17

This Fiscal Year Impact: $810,716.72
Annual Impact:
Project: LXCL_CRMS_2017
Activity: SOFTWARE
Budget Reference: 2017
Current Balance: 1115-160302-0001-96202 $842,400.00
2607-160302-0001-96202 $245,700.00
4002-160302-0001-96202 $70,200.00
4051-160302-0001-96202 $11,700.00
Body
BE IT RESOLVED BY THE COUNCIL OF THE LEXINGTON-FAYETTE URBAN COUNTY GOVERNMENT:
Section 1 - That the Mayor, on behalf of the Lexington-Fayette Urban County Government, be and hereby is authorized and directed to execute the General Services Agreement and Statement of Work (awarded pursuant to RFP No. 59-2015), which are attached hereto and incorporated herein by reference, with NTT Data, Inc., for configuration and deployment of a cloud-based LexCall Citizen Request Management (CRM) System, at a cost not to exceed $810,716.72.
Section 2 - That an amount not to exceed $810,716.72 be and hereby is approved for payment to NTT Data, Inc., from the following accounts: #1115-160302-96202 ($583,716.04), #2607-160302-96202 ($170,250.51), #4002-1...

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